Frequently Asked Questions

Everything you need to know about SendIt

General Questions

What is SendIt?

SendIt is a file-sharing service that lets you share files without creating an account. Upload a file, get a link, and share it with anyone.

How much does it cost?

SendIt is free for files up to 5 GB. We also offer Pro ($9/month) and Business ($49/month) plans with additional features.

What file types can I upload?

You can upload any file type. We scan all files for viruses and malware, but we support documents, images, videos, archives, and more.

How long are files stored?

Files are available as long as they are actively being accessed. Pro users can set custom expiration dates.

Is there a bandwidth limit?

Free users have generous bandwidth limits suitable for personal use. Pro and Business plans offer higher limits for heavy usage.

Security Without Registration

Why don't you require registration?

We believe file sharing should be simple and respect your privacy. Registration adds friction and requires collecting personal data we don't need.

How do you protect files without user accounts?

Each file gets a unique, unguessable link. We use the same encryption standards as banks. You can also add password protection for sensitive files.

What are the advantages of no registration?

No spam emails, no password to remember, no risk of your account being hacked, and instant access without verification delays.

Can I still track my uploads?

Free users receive a link for each upload. Pro users get access to a dashboard that tracks uploads without requiring registration for basic sharing.

What if I lose my file link?

Without registration, we can't recover lost links. We recommend saving important links or using our Pro plan, which includes a recovery option.

Privacy & Security

What data do you collect?

For free users: nothing. We don't collect email addresses, names, or tracking data. We only store the files you choose to upload.

Are my files encrypted?

Yes. All files are encrypted with AES-256 encryption both in transit and at rest. Even our staff cannot access your file contents.

Do you scan my files?

We automatically scan all uploads for viruses and malware. We don't read or analyze the actual content of your files.

Can you see who downloads my files?

No. We don't track individual downloaders. Pro users can see download counts, but not identify specific people.

Are you GDPR compliant?

Yes. Our no-registration model actually makes GDPR compliance simpler since we don't collect personal data from free users.

Limits & Features

What is the maximum file size?

Free: 5 GB per file. Pro: 20 GB per file. Business: Unlimited.

How many files can I upload?

There's no limit on the number of files you can upload. Each file gets its own unique link.

Can I password-protect files?

Password protection is available on Pro and Business plans. It adds an extra security layer to your shared links.

Can I upload multiple files at once?

Yes. You can select multiple files or drag and drop a folder. Each file will get its own shareable link.

Do you have an API?

Yes. API access is included in the Business plan, allowing you to integrate SendIt into your applications.

Can I customize the download page?

Custom branding and download pages are available on the Business plan.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.

Contact Support